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IMPORTANT: Last Day for Hardware Repairs and Loaner Returns
Audience:
Full-Time
Date:
5/9/2013 4:53 PM

 

Description: Kellogg Information Systems

Dear Kellogg Students,

 

This message contains important technology-related information you should know before leaving for the summer.

·         Last Day for Hardware Repairs is Tuesday, May 21, 2013

·         Return All Loaner Equipment by Friday, Jun 7, 2013

·         Backup Your Data

·         Change NetID Password

·         Summer Office Hours Begin Monday, June 10, 2013

 

 

Last Day for Hardware Repairs is Tuesday, May 21, 2013

Tuesday, May 21, 2013 is the last day to submit your laptop for repair through the KIS Hardware Repair Service.  Any hardware submitted on that date will take a minimum of two weeks to be returned.  KIS cannot guarantee your laptop will be returned before the school year ends. Loaners will still be available for any repairs needed during this time.

 

Return All Loaner Equipment by Friday, June 7, 2013

All loaner equipment is due back to the KIS Technical Support Center in Jacobs 158 by Friday, June 7, 2013.  If you do not return equipment by this date or the item has been lost, your account will be charged for the value of the equipment.

Refer to the KIS Loaner Service KB article for equipment replacement costs.  All charges will include an additional $10 non-refundable charge to your student account.

 

Backup Your Data

The end of the school year marks an important time to backup files stored on your computer.  You may wish to back up your data to a second computer, an external hard drive, or through an online service.  Instructions for backing up your data to a USB or external hard drive are available on the KIS Website.

 

Change NetID Password

Password changes occur once a year.  For many of you, this means over the summer.  KIS will not be able to reset your password over the phone or via email.  Click here for instructions on changing your password.

 

Summer Office Hours Begin Monday, June 10, 2013

Starting Monday, June 10, 2013, the Technical Support Center in Jacobs room 158  will be open Monday to Friday from 8am to 5pm for the summer. Our normal office hours, Monday to Friday from 8am to 6:30pm, will resume on Monday, September 23, 2013.  Click here for changes to our office hours.

 

If you have any questions, please contact your KIS Support Center. Hours and contact information are available online:

 

·         Student Support

 

Have a great summer!

 

Sincerely,

 

Kellogg Information Systems

Kellogg School of Management    |    Northwestern University

Kellogg School of Management, 2001 Sheridan Road, Evanston IL 60201-2001, 847.491.3300