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Study.Net Guidelines 
Audience: Full-Time;Part-Time;MSMS

Operating System: Mac OS X;Windows 7;Windows 8/8.1;iOS
Article Number: 832 .19.0

Updated: 9/24/2013 11:40 AM
Summary
This page details the process in which users will sign into, view, and obtain course documents from Study.Net.

1. Student Registration and Login

As a Kellogg student, you have been pre-registered on Study.net to view and print your course materials. You can login directly to Study.Net by going to www.study.net. Here you will login with your main Northwestern email address as the username.

Note: If you are unsure of your main Northwestern email address, login to Caesar and click the Student Center link on the right side. This will show you your personal student center, which lists your main email near the bottom of the page.

If you need to reset your Study.net password, click the Forgot your password? link in the Study.net log in window.

For any issues with the Study.Net website, please contact support by sending an email to customerservice@study.net.

2. Instructor Registration and Login

Faculty and teaching assistants may reach out to their department administrators (who set up courses) for access and printed copies. Alternatively, faculty and teaching assistants can request access by reaching out to Faculty Affairs or emailing kis-help@kellogg.northwestern.edu.

3. Purchasing & Viewing Course Materials

Materials for each course in which a student is enrolled will automatically be placed in their Study.net cart for purchase.  Students will also be presented with printing and shipping options at the point of sale (see section 3 below). 

To view previously purchased materials, look for the course name (under the Courses section) and then click View Course.

  • Click the Materials tab
  • Click a material name to view that particular material.

Students may also purchase additional materials if they desire for purposes such as course auditing.  To purchase new course materials, click on the link Purchase or Access a New Course; then select from the list of available courses and click click Add To Cart. Follow the on-screen prompts to complete the ordering process.

    Click How-To Guide (on the course materials page) for tips on how to manage your course materials. (i.e. viewing, printing, and annotating your documents.)

    4. Optional Printed Materials

    Bound, printed materials may be ordered via Study.net and picked up at the Quartet Printing Facilities in the Jacobs Center (Room G20) and Wieboldt Hall. However, Student Affairs may arrange for mass pickups.  In addition to free-pickup, students can pay to have materials shipped to an alternative location via USPS.

    Please Note that you can only order one copy of each course pack. The option to request a print copy will go away once you have ordered your print copy. The associated printing costs are already included in the course pack fees. Please note that this printed service is optional and you can always choose to just keep your digital files. 

    To check the status of your printed material request, feel free to contact Quartet directly.  Please note that it may take up to 2 business days to fulfill print orders.

    CONTACT QUARTET DIGITAL PRINTING:

    Evanston Campus
    Email:
    quartet-jacobs@northwestern.edu
    Phone: 847-491-7469

    Chicago Campus
    Email:
    quartet-chicago@northwestern.edu
    Phone: 312-503-8995

    5. Refunds

    The refund policy for Study.net as of September 20, 2013 is listed below in italics - students should visit their website for the most up to date policy.

    Refunds for digital course material (delivered by Study.Net) are allowed only for material that has not been viewed and if the refund request is received within two weeks of the material purchase date or by the end of the add/drop period, whichever occurs first.

    Should you want a refund, please contact support by sending an email to customerservice@study.net.

    6. Zip Files and PDF eBooks

    Use the Download Zip File option to download all or a selected number of your course materials with one click. Select the Download eReader File option to view a single paginated PDF of your course materials.

    7. Study.Net iPad Access

    Download and install the Study.Net app (free from App Store) on an iPad using iOS 5 or higher.

    • Launch the App - default Saved Materials view is initially empty.
    • Tap Download (in the top toolbar) to access available courses.
    • Enter username and password in the login panel, if prompted.
    • On the Select Course for Materials page, tap a course name or title.
    • Tap the material name(s) and then tap the Download button to save selected material(s) to your iPad.
    • All of the downloaded content can be viewed from Saved Materials; tap a material name to view that particular material.
    • Tap the "I" icon to view User Guides for search and annotation features.